{"id":61747,"date":"2025-12-18T08:53:55","date_gmt":"2025-12-18T08:53:55","guid":{"rendered":"https:\/\/www.sigmainfo.net\/?post_type=case-studies&#038;p=61747"},"modified":"2025-12-19T10:37:24","modified_gmt":"2025-12-19T10:37:24","slug":"automating-dealer-verification-with-integrated-crm-and-lending-workflows","status":"publish","type":"case-studies","link":"https:\/\/sigma-ai.sigmainfo.net\/au\/case-studies\/automating-dealer-verification-with-integrated-crm-and-lending-workflows\/","title":{"rendered":"Automating Dealer Verification with Integrated CRM and Lending Workflows"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1iunukx-61f734efebc5fe0c05237e7a3a499a53\">\n#top .av-special-heading.av-m1iunukx-61f734efebc5fe0c05237e7a3a499a53{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m1iunukx-61f734efebc5fe0c05237e7a3a499a53 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m1iunukx-61f734efebc5fe0c05237e7a3a499a53 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m1iunukx-61f734efebc5fe0c05237e7a3a499a53 av-special-heading-h1 blockquote modern-quote modern-centered'><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >Automating Dealer Verification with Integrated CRM and Lending Workflows<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ifn2cj-705325db918af87c2a90147a9ba33eca\">\n#top .hr.av-1ifn2cj-705325db918af87c2a90147a9ba33eca{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-1ifn2cj-705325db918af87c2a90147a9ba33eca .hr-inner{\nwidth:50px;\nborder-color:#8dc321;\n}\n<\/style>\n<div  class='hr av-1ifn2cj-705325db918af87c2a90147a9ba33eca hr-custom hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mjb95j4v-ec80888cd79beb59d573369a4ca80790\">\n.avia-image-container.av-mjb95j4v-ec80888cd79beb59d573369a4ca80790 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-mjb95j4v-ec80888cd79beb59d573369a4ca80790 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-mjb95j4v-ec80888cd79beb59d573369a4ca80790 av-styling- avia-align-center'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61839 avia-img-lazy-loading-not-61839 avia_image ' src=\"https:\/\/sigma-ai.sigmainfo.net\/wp-content\/uploads\/2025\/12\/Automating-Dealer-Verification-with-a-Bi-Directional-Salesforce-Integration_Case-Study-Sigma.webp\" alt='Automating Dealer Verification with a Bi-Directional Salesforce Integration_Case Study - Sigma' title='Automating Dealer Verification with a Bi-Directional Salesforce Integration_Case Study - Sigma'  height=\"470\" width=\"900\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/sigma-ai.sigmainfo.net\/wp-content\/uploads\/2025\/12\/Automating-Dealer-Verification-with-a-Bi-Directional-Salesforce-Integration_Case-Study-Sigma.webp 900w, https:\/\/sigma-ai.sigmainfo.net\/wp-content\/uploads\/2025\/12\/Automating-Dealer-Verification-with-a-Bi-Directional-Salesforce-Integration_Case-Study-Sigma-300x157.webp 300w, https:\/\/sigma-ai.sigmainfo.net\/wp-content\/uploads\/2025\/12\/Automating-Dealer-Verification-with-a-Bi-Directional-Salesforce-Integration_Case-Study-Sigma-768x401.webp 768w, https:\/\/sigma-ai.sigmainfo.net\/wp-content\/uploads\/2025\/12\/Automating-Dealer-Verification-with-a-Bi-Directional-Salesforce-Integration_Case-Study-Sigma-705x368.webp 705w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/div><\/div><\/div>\n<div  class='flex_column av-1gp7c4z-aadcb0ec890a28d0f286b485b501a9a0 av_one_half first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1e8ue8z-8a4e82aace684a37107fd962118ed752\">\n#top .av-special-heading.av-1e8ue8z-8a4e82aace684a37107fd962118ed752{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-1e8ue8z-8a4e82aace684a37107fd962118ed752 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1e8ue8z-8a4e82aace684a37107fd962118ed752 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1e8ue8z-8a4e82aace684a37107fd962118ed752 av-special-heading-h3 blockquote modern-quote  heading'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Client Organization<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-m1iuoa18-7e12bca8e0896f808354334a386d6dca '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The client is a <b>US-based specialty finance company<\/b> that works closely with dealer partners to offer financing solutions. A large part of their growth depends on how fast and accurately they can onboard new dealers. As their dealer network expanded nationwide, their internal teams were under pressure to maintain compliance, reduce risk, and still deliver a smooth onboarding experience. Leadership knew that manual processes would not scale and started looking for a technology-led transformation.<\/p>\n<\/div><\/section><\/p><\/div>\n<div  class='flex_column av-1c4o743-7e32a0d62f54157280748352e4e7592d av_one_half flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1brp5ub-75af835200a4243d522f5f67a1261bf2\">\n#top .av-special-heading.av-1brp5ub-75af835200a4243d522f5f67a1261bf2{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-1brp5ub-75af835200a4243d522f5f67a1261bf2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1brp5ub-75af835200a4243d522f5f67a1261bf2 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1brp5ub-75af835200a4243d522f5f67a1261bf2 av-special-heading-h3 blockquote modern-quote  heading'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Project Brief<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-m1iuokj2-534873d1b216c0d631296565599e067c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The client engaged Sigma Infosolutions to <b>modernize dealer onboarding<\/b> by eliminating manual verification steps and creating a single, automated workflow across systems. The goal was to connect <b>Salesforce<\/b>, where dealer applications begin, with <b>LendFoundry<\/b>, a SaaS platform for the digital lending lifecycle where verification and decisioning happen without slowing down underwriters or increasing operational risk. This project focused on speed, accuracy, and scalability, while keeping compliance front and center.<\/p>\n<\/div><\/section><\/p><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-19zshrn-3a79ef9054718e37d55af7bfeeab3e54\">\n.avia-section.av-19zshrn-3a79ef9054718e37d55af7bfeeab3e54{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/sigma-ai.sigmainfo.net\/wp-content\/uploads\/2024\/07\/business-office-work-300x200.webp);\nbackground-position:50% 50%;\nbackground-attachment:fixed;\n}\n.avia-section.av-19zshrn-3a79ef9054718e37d55af7bfeeab3e54 .av-section-color-overlay{\nopacity:0.9;\nbackground-color:#35383c;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-19zshrn-3a79ef9054718e37d55af7bfeeab3e54 main_color avia-section-default avia-no-border-styling avia-full-stretch avia-bg-style-fixed av-section-color-overlay-active container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61747'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1iuovfd-1c2add060ffd8f8787390f3c99055519\">\n#top .av-special-heading.av-m1iuovfd-1c2add060ffd8f8787390f3c99055519{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-m1iuovfd-1c2add060ffd8f8787390f3c99055519 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m1iuovfd-1c2add060ffd8f8787390f3c99055519 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-m1iuovfd-1c2add060ffd8f8787390f3c99055519 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m1iuovfd-1c2add060ffd8f8787390f3c99055519 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered'><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Key Challenges That Had To Be Addressed<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-18n00qr-6a3dbf7812d73d8cf5a317770656c72e\">\n#top .hr.av-18n00qr-6a3dbf7812d73d8cf5a317770656c72e{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-18n00qr-6a3dbf7812d73d8cf5a317770656c72e .hr-inner{\nwidth:50px;\nborder-color:#ffffff;\n}\n<\/style>\n<div  class='hr av-18n00qr-6a3dbf7812d73d8cf5a317770656c72e hr-custom hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mc1jrdl2-ad7354e8c66be3f6183ce0c175a92c33\">\n#top .av_textblock_section.av-mc1jrdl2-ad7354e8c66be3f6183ce0c175a92c33 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-mc1jrdl2-ad7354e8c66be3f6183ce0c175a92c33 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: center;\">Dealer onboarding looked simple on paper, but behind the scenes, it was like running errands across five different stores just to complete one task. The client faced several operational and strategic challenges:<\/p>\n<\/div><\/section>\n<div  class='flex_column av-15mm22b-1a0cba207d2e3710b2803059f04ae860 av_one_half first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1iusgrc-facca32c484bc1c3c29a1fd5350a20f4\">\n#top .avia-icon-list-container.av-m1iusgrc-facca32c484bc1c3c29a1fd5350a20f4 .iconlist_icon{\ncolor:#ffffff;\n}\n#top #wrap_all .avia-icon-list-container.av-m1iusgrc-facca32c484bc1c3c29a1fd5350a20f4 .av_iconlist_title{\ncolor:#ffffff;\n}\n.avia-icon-list-container.av-m1iusgrc-facca32c484bc1c3c29a1fd5350a20f4 .iconlist_content{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m1iusgrc-facca32c484bc1c3c29a1fd5350a20f4'><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-small av-m1iusgrc-facca32c484bc1c3c29a1fd5350a20f4 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m1iurk5g-f8aa2f6ccd464cd3667d934f52e92126 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Heavy manual third-party checks:<\/b> Underwriters were logging into multiple platforms, including business verification, owner identity, fraud checks, and credit soft pulls one by one every single time.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m1iurx4s-67090e4291be7652d0757590ee1fb542 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>High operational effort per application:<\/b> Each dealer onboarding required 7\u20138 manual steps, repeated validations, and duplicate data checks across systems.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-mgt0fo4x-c83e4a740395e0bdb5fdd47888108dc8 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Slow dealer onboarding timelines:<\/b> Manual verification stretched onboarding from minutes into hours, creating friction for dealers and internal teams.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div  class='flex_column av-14mvmc3-94ecd77a5145ca2ce875c6cd6d0b72a2 av_one_half flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1iut0dl-b53834f6590664e3c96905ea8589d535\">\n#top .avia-icon-list-container.av-m1iut0dl-b53834f6590664e3c96905ea8589d535 .iconlist_icon{\ncolor:#ffffff;\n}\n#top #wrap_all .avia-icon-list-container.av-m1iut0dl-b53834f6590664e3c96905ea8589d535 .av_iconlist_title{\ncolor:#ffffff;\n}\n.avia-icon-list-container.av-m1iut0dl-b53834f6590664e3c96905ea8589d535 .iconlist_content{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m1iut0dl-b53834f6590664e3c96905ea8589d535'><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-small av-m1iut0dl-b53834f6590664e3c96905ea8589d535 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m1iuspr1-f39b0f75296daddea42c759f67f41354 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Poor resubmission handling:<\/b> If a dealer updated ownership or fixed missing data, the entire verification process had to be repeated from scratch.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m1iusz44-7fc487884cd39903270f07f5a7128e34 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>No single source of truth:<\/b> Verification data lived in emails, PDFs, spreadsheets, and third-party portals that made audits, reviews, and decisions harder than they should be.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61747'><div class='entry-content-wrapper clearfix'>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12xo9cj-6db17fdcfde9af76a16b67780c4c0c21\">\n.avia-section.av-12xo9cj-6db17fdcfde9af76a16b67780c4c0c21{\nbackground-color:#f2f2f2;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-12xo9cj-6db17fdcfde9af76a16b67780c4c0c21 main_color avia-section-default avia-no-border-styling avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61747'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-114cskj-aa4a5d71674882cd0087bb7c64a49d07\">\n#top .av-special-heading.av-114cskj-aa4a5d71674882cd0087bb7c64a49d07{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-114cskj-aa4a5d71674882cd0087bb7c64a49d07 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-114cskj-aa4a5d71674882cd0087bb7c64a49d07 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-114cskj-aa4a5d71674882cd0087bb7c64a49d07 av-special-heading-h2 blockquote modern-quote modern-centered'><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Solutions<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-7cf49ece2e3b5cdf27bdd6a9ddac5721\">\n#top .hr.av-av_hr-7cf49ece2e3b5cdf27bdd6a9ddac5721{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-av_hr-7cf49ece2e3b5cdf27bdd6a9ddac5721 .hr-inner{\nwidth:50px;\nborder-color:#8dc321;\n}\n<\/style>\n<div  class='hr av-av_hr-7cf49ece2e3b5cdf27bdd6a9ddac5721 hr-custom hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-mcoiza4k-1229dd679b446bafbf6036315457e9b7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: left;\">To solve these challenges, we designed and implemented a <b>fully automated, API-driven Salesforce \u2194 LendFoundry integration<\/b> that turned dealer verification into a streamlined, end-to-end workflow.<\/p>\n<p style=\"text-align: left;\">This transition shifts the workflow from a series of manual, sequential transfers to a fully <b>automated system<\/b> that executes all steps seamlessly and in the correct sequence without human handoffs. The solution included the following key components:<\/p>\n<\/div><\/section>\n<div  class='flex_column av-xfc4lf-790c9c06cce59df63478f743ab9f37ed av_one_half first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1iuuqje-ad5b8438c29c782fc5725abafd896b46\">\n#top .avia-icon-list-container.av-m1iuuqje-ad5b8438c29c782fc5725abafd896b46 .iconlist_icon{\ncolor:#000000;\n}\n#top #wrap_all .avia-icon-list-container.av-m1iuuqje-ad5b8438c29c782fc5725abafd896b46 .av_iconlist_title{\ncolor:#000000;\n}\n.avia-icon-list-container.av-m1iuuqje-ad5b8438c29c782fc5725abafd896b46 .iconlist_content{\ncolor:#000000;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m1iuuqje-ad5b8438c29c782fc5725abafd896b46'><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-small av-m1iuuqje-ad5b8438c29c782fc5725abafd896b46 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m1iutwb2-ba4b6f0d2b63f25dd70a6a721a4a1107 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Automated dealer application submission:<\/b> Salesforce became the single entry point for dealer data, documents, ownership details, and contacts.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m1iuu9ju-d35f4f94831acd93b6c49534b41be2c9 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Real-time API integration:<\/b> With one click, Salesforce securely sends the complete dealer application to LendFoundry via REST APIs.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-mgt0htci-e50161cbf8ff70e96800ccf0c0dad169 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Automated third-party verifications:<\/b> By eliminating the need for human intervention, LendFoundry automatically triggers comprehensive third-party verifications, covering <b>business verification, owner identity checks, fraud\/KYC screening,<\/b> and <b>credit soft pulls<\/b> within a fully automated workflow.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-mjb0jumr-77c2446b9a17c59d1d355054f1f16670 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Rules-based verification and decisioning:<\/b> LendFoundry applies match logic, risk scoring, fraud flags, and compliance rules consistently across every application.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div  class='flex_column av-w29smr-fd55e09c19ae950c5f6129601c5a44e4 av_one_half flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1iuvez5-e2132692f4d686c36c5143ca06332ed2\">\n#top .avia-icon-list-container.av-m1iuvez5-e2132692f4d686c36c5143ca06332ed2 .iconlist_icon{\ncolor:#000000;\n}\n#top #wrap_all .avia-icon-list-container.av-m1iuvez5-e2132692f4d686c36c5143ca06332ed2 .av_iconlist_title{\ncolor:#000000;\n}\n.avia-icon-list-container.av-m1iuvez5-e2132692f4d686c36c5143ca06332ed2 .iconlist_content{\ncolor:#000000;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m1iuvez5-e2132692f4d686c36c5143ca06332ed2'><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-small av-m1iuvez5-e2132692f4d686c36c5143ca06332ed2 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m1iuv2ab-857350941564b1f436ca151d30de65e4 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Bi-directional real-time sync:<\/b> Application status, verification attributes, and risk indicators sync back to Salesforce instantly using webhooks.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-mamdpp7l-8f3b67745460a40b2e6dd6ec0b84ab25 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Automatic document management:<\/b> All third-party PDFs, including credit reports, identity checks, and verification summaries, are automatically stored in Salesforce against the dealer record.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-mhkesi9t-74e3acbd45ea0da378591934f5a7dd4b avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Smart re-verification handling:<\/b> If a dealer updates ownership or missing details, LendFoundry automatically re-runs only the required checks and syncs fresh results back to Salesforce.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-mjb0kr47-b396a9d434304c2c7db325a83847473e avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Unified back-office control:<\/b> Underwriters can approve, reject, escalate, or mark applications pending all from LendFoundry, with status updates reflected instantly in Salesforce.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61747'><div class='entry-content-wrapper clearfix'>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-v9rrwj-2d30f54f2e56256dc3943177643b9557\">\n.avia-section.av-v9rrwj-2d30f54f2e56256dc3943177643b9557{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/sigma-ai.sigmainfo.net\/wp-content\/uploads\/2024\/07\/business-office-work-300x200.webp);\nbackground-position:50% 50%;\nbackground-attachment:fixed;\n}\n.avia-section.av-v9rrwj-2d30f54f2e56256dc3943177643b9557 .av-section-color-overlay{\nopacity:0.9;\nbackground-color:#35383c;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-v9rrwj-2d30f54f2e56256dc3943177643b9557 main_color avia-section-default avia-no-border-styling avia-full-stretch avia-bg-style-fixed av-section-color-overlay-active container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61747'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-sl2jtv-e55c1d492f32900ade8c171fa84f7bdd\">\n#top .av-special-heading.av-sl2jtv-e55c1d492f32900ade8c171fa84f7bdd{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-sl2jtv-e55c1d492f32900ade8c171fa84f7bdd .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-sl2jtv-e55c1d492f32900ade8c171fa84f7bdd .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-sl2jtv-e55c1d492f32900ade8c171fa84f7bdd .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-sl2jtv-e55c1d492f32900ade8c171fa84f7bdd av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered'><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Benefits<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-f9cbe5a8bc6db256dad8c59f4ea3b236\">\n#top .hr.av-av_hr-f9cbe5a8bc6db256dad8c59f4ea3b236{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-av_hr-f9cbe5a8bc6db256dad8c59f4ea3b236 .hr-inner{\nwidth:50px;\nborder-color:#ffffff;\n}\n<\/style>\n<div  class='hr av-av_hr-f9cbe5a8bc6db256dad8c59f4ea3b236 hr-custom hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mjb0v68y-77ac50b0ecfc7564498d994261c3e3a1\">\n#top .av_textblock_section.av-mjb0v68y-77ac50b0ecfc7564498d994261c3e3a1 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-mjb0v68y-77ac50b0ecfc7564498d994261c3e3a1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>The transformation delivered both <b>strategic wins for leadership<\/b> and <b>day-to-day relief for operations teams<\/b>. Here\u2019s what changed after implementation:<\/p>\n<\/div><\/section>\n<div  class='flex_column av-pygk37-4ad1ecb544754340224e6616f4007d9c av_one_half first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1iuwwvx-d2ea82b98460db145278dba85325b920\">\n#top .avia-icon-list-container.av-m1iuwwvx-d2ea82b98460db145278dba85325b920 .iconlist_icon{\ncolor:#ffffff;\n}\n#top #wrap_all .avia-icon-list-container.av-m1iuwwvx-d2ea82b98460db145278dba85325b920 .av_iconlist_title{\ncolor:#ffffff;\n}\n.avia-icon-list-container.av-m1iuwwvx-d2ea82b98460db145278dba85325b920 .iconlist_content{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m1iuwwvx-d2ea82b98460db145278dba85325b920'><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-small av-m1iuwwvx-d2ea82b98460db145278dba85325b920 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m1iuw5vh-463c62b47d8b1bfbed9bd2c0e57a22dd avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>80% reduction in manual work:<\/b> All third-party pulls and verifications are fully automated, freeing underwriters to focus on decisioning instead of data collection.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m1iuwsd8-1f5fe73a23ae0049d8e75d94b70a3a85 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Faster dealer onboarding:<\/b> What once took 2\u20133 hours now takes <b>5\u201310 minutes<\/b>, dramatically improving dealer experience and partner activation speed.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-mjb0luwf-89ab0f3f45cd9ea12d67b14758da9c0e avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Single source of truth:<\/b> Business data, owner details, verification attributes, and documents now live in Salesforce and LendFoundry &#8211; clean, consistent, and audit-ready.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div  class='flex_column av-os6s4z-5133d78c3f122dae1339be8817695723 av_one_half flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1iuy7fn-ed405555caa57093c2b7f8d7179afaae\">\n#top .avia-icon-list-container.av-m1iuy7fn-ed405555caa57093c2b7f8d7179afaae .iconlist_icon{\ncolor:#ffffff;\n}\n#top #wrap_all .avia-icon-list-container.av-m1iuy7fn-ed405555caa57093c2b7f8d7179afaae .av_iconlist_title{\ncolor:#ffffff;\n}\n.avia-icon-list-container.av-m1iuy7fn-ed405555caa57093c2b7f8d7179afaae .iconlist_content{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m1iuy7fn-ed405555caa57093c2b7f8d7179afaae'><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-small av-m1iuy7fn-ed405555caa57093c2b7f8d7179afaae avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m1iuxn3e-55d7d6e9236700b91cf2a4724de0c758 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Higher accuracy and lower risk:<\/b> Automation eliminated copy-paste errors and applied consistent rules across every application.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m1iuy3ye-2597eee74cb7cf55ec93989dfb87ddd9 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Scalable growth without added headcount:<\/b> The system can handle hundreds of dealer applications per month without increasing operational staff.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-mjb0mkza-3a80a7bd8a485175d5e2e83cd15a7890 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue871' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><b>Better visibility for executives:<\/b> Real-time status tracking and centralized data give leadership a clear view of onboarding performance and bottlenecks.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><\/div><div id='after_section_3'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61747'><div class='entry-content-wrapper clearfix'>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_4'  class='avia-section av-mgenw3-16b77dbdd603d642680dac82f649a9a7 main_color avia-section-default avia-no-border-styling avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-61747'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l29jbn-eb9fd693284c4e3b6bf48aa6c01235db\">\n#top .av-special-heading.av-l29jbn-eb9fd693284c4e3b6bf48aa6c01235db{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-l29jbn-eb9fd693284c4e3b6bf48aa6c01235db .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l29jbn-eb9fd693284c4e3b6bf48aa6c01235db .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l29jbn-eb9fd693284c4e3b6bf48aa6c01235db av-special-heading-h2 blockquote modern-quote modern-centered'><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Tools, Technologies, and Integrations<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-iurqmr-a5e376e26f41b1c9212552a09a6c216a\">\n#top .hr.av-iurqmr-a5e376e26f41b1c9212552a09a6c216a{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-iurqmr-a5e376e26f41b1c9212552a09a6c216a .hr-inner{\nwidth:50px;\nborder-color:#8dc321;\n}\n<\/style>\n<div  class='hr av-iurqmr-a5e376e26f41b1c9212552a09a6c216a hr-custom hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='avia-data-table-wrap av-hbt02b-674a7198a41b24e154b74e941fd00a5b avia_responsive_table avia-table-1'><table  class='avia-table avia-data-table avia_pricing_default'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Table\" ><tbody><tr class=''><td class=''><strong>CRM Platform:<\/strong><\/td><td class=''>Salesforce<\/td><\/tr><tr class=''><td class=''><strong>Lending &amp; Back-Office Platform:<\/strong><\/td><td class=''>LendFoundry<br \/>\n<\/td><\/tr><tr class=''><td class=''><strong>Integration Type:<\/strong> <\/td><td class=''>REST APIs &amp; Webhooks<\/td><\/tr><tr class=''><td class=''><strong>Third-Party Services Integrated:<\/strong><\/td><td class=''>Business verification platforms<br \/>\nOwner identity and fraud screening tools<br \/>\nCredit bureau soft pull services<br \/>\n<\/td><\/tr><tr class=''><td class=''><strong>Security &amp; Compliance:<\/strong><\/td><td class=''>Secure API authentication, controlled document sync, and audit-ready data storage<br \/>\n<\/td><\/tr><\/tbody><\/table><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_4'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' 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