Success Stories - Sigma Infosolutions

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Modernizing Contact Centers with Salesforce & Amazon Connect

January 29, 2026

Discover how we solved audio disconnects in Salesforce Service Cloud Voice using Amazon Connect. A no-code solution for resilient contact centers.

Transforming Customer Support Operations with AI-Driven Case Management Automation

December 29, 2025

See how AI-powered case management in Salesforce cut response times by 50%, improved SLAs, and boosted customer satisfaction to 92%.

AI-Driven Approach to Customer Memo Analysis via Azure OpenAI

December 26, 2025

See how a US finance firm turned unstructured customer memos into actionable insights using Azure OpenAI and scalable AI architecture.

Enhancing Conversational BI with a LangGraph-Powered AI Agent

December 26, 2025

See how a LangGraph-powered AI agent enabled natural language analytics, smart visualizations, and faster executive decision-making.

Automating Dealer Verification with Integrated CRM and Lending Workflows

December 18, 2025

Learn how a US finance company automated dealer onboarding using Salesforce and LendFoundry to cut manual work by 80% and speed decisions.

Optimizing Multi-Store Shopify Plus Operations for a Romania-Based Beauty Brand

November 17, 2025

See how a Romania-based beauty brand achieved 100% real-time stock accuracy across 50+ locations with Shopify Plus optimization, automation, and seamless integrations.

Modernizing Legacy PHP Applications for a Leading Australian University

November 4, 2025

Discover how Sigma modernized legacy PHP apps for a leading Australian university—boosting performance, security, scalability, and user experience with Azure & Laminas.

Re-engineering a Legacy LOS to Achieve a Single-Day Funding Record

October 22, 2025

See how automation streamlined a lender’s loan origination process, reducing manual work, accelerating approvals, and boosting transparency.

Driving Lending Insights Through BI & Analytics for a US-based Lender

October 22, 2025

Discover how advanced BI and reporting empowered a U.S. lender to gain real-time insights, boost efficiency, and make smarter loan decisions

Empowering Due Diligence with Power BI Integration

February 19, 2025

Discover how Power BI integration enhanced due diligence reporting, delivering data-driven insights and efficiency for 50,000+ global users.

Streamlining Customer Success for a Lending-as-a-Service Platform with Automation

January 8, 2025

Automation and integrated tools enhanced LendFoundry’s customer success operations, boosting efficiency, reducing costs, and improving service delivery.

Revolutionized Mortgage Lending with Cutting-Edge Technology: A Success Story

January 6, 2025

Sigma helped New American Funding streamline mortgage lending by automating workflows, enhancing borrower experience, and ensuring regulatory compliance.

Transforming Massachusetts’ Lemon Law Process – From Paper to Digital Excellence

January 2, 2025

Sigma Infosolutions modernized Massachusetts' Lemon Law process with a digital solution, enhancing efficiency, transparency, and scalability.

Scaling Loan Processing and Empowering Growth through MicroServices Architecture

Scaling Loan Processing with Microservices Architecture

September 25, 2024

Our US-based client is dedicated to boosting businesses by offering customer financing solutions. Focusing on dealer needs, the client ensures swift credit decisions, fair bids, and quick payment turnaround times

ADA Compliance Audit and Remediation for US-Based Home Furnishing Store

September 11, 2024

Rug & Home is a premier home decor retailer offering a vast selection of rugs, furniture, and home accessories. With both an online presence and physical stores, they are dedicated to providing customers with an

ADA Compliance Audit and Remediation for Flashing Blinky Lights

September 11, 2024

Flashing Blinky Lights is a vibrant online retailer offering a wide range of light-up and glow products for parties, events, and fun occasions. With a dynamic eCommerce presence, the company focuses on delivering a

ADA Compliance Audit and Remediation for Corporate Care Solutions

September 11, 2024

Corporate Care Solutions provides professional backup care services for employees, offering peace of mind for companies and their workers by arranging care for children, adults, and seniors. As a company offering

BI & Analytics Solution for Atlanta-based Lender

August 30, 2024

The client is a traditional installment lender based in Atlanta, Georgia, serving customers since 2007. With multiple branches across Georgia and Tennessee, they specialize in providing personal, consolidation, and

Modernizing Contact Centers with Salesforce & Amazon Connect

Transforming Customer Support Operations with AI-Driven Case Management Automation

AI-Driven Approach to Customer Memo Analysis via Azure OpenAI

Enhancing Conversational BI with a LangGraph-Powered AI Agent

Automating Dealer Verification with Integrated CRM and Lending Workflows

Optimizing Multi-Store Shopify Plus Operations for a Romania-Based Beauty Brand

Modernizing Legacy PHP Applications for a Leading Australian University

Re-engineering a Legacy LOS to Achieve a Single-Day Funding Record

Driving Lending Insights Through BI & Analytics for a US-based Lender

Empowering Due Diligence with Power BI Integration

Streamlining Customer Success for a Lending-as-a-Service Platform with Automation

Revolutionized Mortgage Lending with Cutting-Edge Technology: A Success Story

Transforming Massachusetts’ Lemon Law Process – From Paper to Digital Excellence

Scaling Loan Processing with Microservices Architecture

ADA Compliance Audit and Remediation for US-Based Home Furnishing Store

ADA Compliance Audit and Remediation for Flashing Blinky Lights

ADA Compliance Audit and Remediation for Corporate Care Solutions

BI & Analytics Solution for Atlanta-based Lender

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